See what some of our amazing customers say about working with the Diamond Group
We depend on our IT. More so than most businesses. Literally every person in our office uses a computer all day.
We also use very specific software in the office. Lately we have been having increasing issues with our software provider. A provider we have used for fifteen years. We had been trying to organise a trial of the software on a hosted platform for about 8 months.
Our patience wore out and I raised the problem with John and Colin at Diamond IT. I was staggered when literally a ...Director - Accountancy Firm (DG013)
When I asked John Burns to get involved in the replacement of the telephone system at our offices, he cannot possibly have known the amount of running around he would have to do before the job could finally be done.
The too-ing and fro-ing between him and our Office Manager and Senior Partner was extensive to say the least but the result was that a telephone system was ultimately installed and thereafter care has been impeccable with Diamond Group staff responding whenever we have called t...PM - Solicitors (DG012)
Not only is Colin Grant, Director at Diamond IT the best chauffeur in the northeast, he is also pretty nifty at IT. I have been having some ongoing problems with my home PC that was proving to affect my business, especially seeing as I need to use several programs which consume a high volume of RAM.
This meant that he had to strip down my PC, remove all of the unused programs, files, folders and possible harmful items such as viruses.
Diamond fully re-installed my Windows 7 operating s...SPM - Design and Social Media Marketing Company (DG011)
When starting a new business it is always hard to remember everything that needs to be done.
For us it was the telephone line that was the last thing to get our attention. Although we share an office and have access to a shared line into the building we wanted a separate line that was flexible and inexpensive.
After speaking with Diamond Telecoms it was clear that a hosted telephone system was the way forward. With an all inclusive cost from under £20 a month and a handset that can be use...RLW - Professional Willwriters (DG010)
I would like to thank Colin Grant from Diamond Group for his professional services.
Colin came to my house to repair my business computer after many days of it acting itself, this was creating problems with my business.
After notifying Colin with the problem he had an immediate response and in no time at all he was filling my head with computer jargon talk, which was very impressive but I never understand a word to be honest.
He battled on for a couple of hours to try and save my compute...RS - Electrical Services (DG009)